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Category: News

Changes to our telephone service

In March 2020, we introduced a East End-wide telephone advice line to support our clients during the pandemic when our offices were closed. This service is in very high demand, and we regret that many callers are not able to get appointments with us. From 2 October 2023, we are closing our East End-wide telephone […]

Face to face enquiries at the Hackney Service Centre

We launched a face to face reception in August 2023 at the Hackney Service Centre, 1 Hillman Street, London, E8 1DY. If you live, work or study in Hackney, you can drop by on Wednesdays and Fridays from 10:00am to 1:00pm to speak to a member of the team.

We’re Hiring! (Applications close 7 July 2023)

We are hiring! We are looking to recruit: 2 x Fulltime Adviser/Caseworkers on a fixed-term of 12 months (extension depending on funding) You must have experience of interviewing clients on advice appointments, form filling and significant experience of undertaking casework in welfare benefits, debt, employment and housing . Interested? Find out how to apply.

Energy Saving Week

Citizens Advice and Energy Saving Trust are working together to help you save money on your energy bills and make sure you’re getting the support you’re entitled to. From having a 4 minute shower to ditching the tumble dryer – there are lots of ways you can save energy around your home. And if you’re […]

Services over the 2022 festive season

Our AdviceLine service is open until 4pm on Thursday 22nd December. To speak to an adviser, call 020 3855 4472. Our Tower Hamlets office is open for enquiries from 9:30am to 1pm on 19th, 20th and 21st December. The office is closed from Thursday 22nd December and reopens on Tuesday 3rd January 2023 at 9.30am. […]

East End Citizens Advice Bureaux AGM, 30 November 2022

Annual General Meeting Notice is hereby given that the Annual General Meeting of East End Citizens Advice Bureaux will be held on Wednesday 30th November 2022 at 8:30pm to 9:30pm. Anyone over the age of 18 who lives or works in Greater London or who is interested in furthering the work of East End Citizens […]

Citizens Advice East End is seeking Trustees

Citizens Advice East End is seeking six Trustees including a Chair  Are you passionate about social justice? Could you help us deliver much-needed services in Hackney, Newham, and Tower Hamlets? Do you have skills, experience or ideas which could support the communities of East London? Citizens Advice East End provides independent advice services to people […]

Whitechapel Idea Store service for Tower Hamlets residents

If you live, work or study in Tower Hamlets, you can see one of our advisers at Whitechapel Idea Store, 321 Whitechapel Road, London, E1 1BU on Thursdays between 09.30am and 1.00pm. There is a lot of demand for our services. We will endeavour to see you on the day, but may book an appointment […]