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Citizens Advice East End

Citizens Advice East End

Covid-19 Coronavirus

We’ve stopped giving face to face advice.

You can get advice by calling: 020 3855 4472 Monday to Friday 10am to 4pm.

We provide free, confidential and impartial advice for communities in Hackney, Newham and Tower Hamlets on the big issues affecting people’s lives.

Contact us

Phone us or call in to our offices:

Advice: 020 3855 4472
Hackney: 020 3855 4472
Newham: 020 3855 4472
Tower Hamlets: 020 3855 4472

Getting to our locations


Universal Credit

We can help help from the application through to your first payment. Find out how to get in touch or call our free national Help to Claim helpline 0800 144 8444.

L&Q and Ex-East Thames Housing Tenants

Confused about your finances? Rent arrears? Credit cards? Bills? We offer free advice and assistance for L&Q and Ex-East Thames Housing Tenants.

For an appointment:

  • Call 020 3475 2221 between 9am and 5pm Monday to Friday
  • Email
  • Text POUND followed by your name & postcode to 60777

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we’re currently recruiting for. Could you join them?

Our volunteer opportunities


We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Support us

Please support us to raise funds for our services at Citizens Advice East End!

Donate now

Thank you to all our supporters and partners

Thank you to all the supporters of our service.

Find out more about our funders and supporters.