18 April 2024 – planned closure
Our services are closed on Thursday 18 April 2024 for staff training. We resume our advertised services as normal on Friday 19 April 2024.
Category: News
Services over the 2023 festive season
You can find important information here about our services over the festive period. Our offices will be closed over Christmas, and will reopen in the new year. For self-help advice online, visit the national Citizens Advice site. We wish you a merry Christmas and a happy new year! Services in Hackney Our last day of […]
New Trustee Chair
David Ross JP stood down after 6 years as chair of the Trustee Board. We’d like to thank David for his commitment and dedication to the aims and principles of Citizens Advice East End. David will continue serving as a trustee. Succeeding David, Muddassar Ahmed became chair of the Trustee Board in December 2023. Muddassar […]
Meet our Trustee Board
Citizens Advice East End trustees recently held our annual general meeting (AGM) at the offices of Herbert Smith Freehills LLC. Our trustees are responsible for the organisation’s governance. They ensure the charity is carrying out its work. They guide strategy, support the Senior Management Team and ensure the objectives of Citizens Advice East End are […]
East End Citizens Advice Bureaux AGM, 7 December 2023
Annual General Meeting Notice is hereby given that the Annual General Meeting of East End Citizens Advice Bureaux will be held on Thursday 7 December 2023 at 8:30pm to 9:30pm. Anyone over the age of 18 who lives or works in Greater London or who is interested in furthering the work of East End Citizens […]
Changes to our telephone service
In March 2020, we introduced a East End-wide telephone advice line to support our clients during the pandemic when our offices were closed. This service is in very high demand, and we regret that many callers are not able to get appointments with us. From 2 October 2023, we are closing our East End-wide telephone […]
Face to face enquiries at the Hackney Service Centre
We launched a face to face reception in August 2023 at the Hackney Service Centre, 1 Hillman Street, London, E8 1DY. If you live, work or study in Hackney, you can drop by on Wednesdays and Fridays from 10:00am to 1:00pm to speak to a member of the team.
We’re Hiring! (Applications close 7 July 2023)
We are hiring! We are looking to recruit: 2 x Fulltime Adviser/Caseworkers on a fixed-term of 12 months (extension depending on funding) You must have experience of interviewing clients on advice appointments, form filling and significant experience of undertaking casework in welfare benefits, debt, employment and housing . Interested? Find out how to apply.
Energy Saving Week
Citizens Advice and Energy Saving Trust are working together to help you save money on your energy bills and make sure you’re getting the support you’re entitled to. From having a 4 minute shower to ditching the tumble dryer – there are lots of ways you can save energy around your home. And if you’re […]
Services over the 2022 festive season
Our AdviceLine service is open until 4pm on Thursday 22nd December. To speak to an adviser, call 020 3855 4472. Our Tower Hamlets office is open for enquiries from 9:30am to 1pm on 19th, 20th and 21st December. The office is closed from Thursday 22nd December and reopens on Tuesday 3rd January 2023 at 9.30am. […]