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Category: News

Our Hackney service is closed on 13 September 2024

Our drop-in service at the Hackney Service Centre at 1 Hillman Street, E8 1DY will be closed for staff training on Friday 13 September 2024. We regret the inconvenience. The service is open as usual from 9:30am on Wednesday 11 September, and reopens the following week on Wednesday 18 September.

Our Newham service is changing from 9 September 2024

To help ensure our service is available to as many people as possible in Newham, we’re making some changes to our services for September. From September 9 2024, we will only be open for drop-ins on Tuesdays. On Mondays you can call us on 020 3855 5233 and leave a message. Lines are open Mondays […]

26 August 2024 – Summer bank holiday closure

Our services are closed on Monday 26 August for the Summer bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

Newham service changes

We’re withdrawing our telephone service in Newham from the beginning of July 2024. Since the beginning of the year we’ve been receiving more and more calls, now over 600 a day. This is far more calls that our volunteer-supported service in Newham can handle, and we’re sorry that many callers will have been disappointed and […]

Celebrating Volunteering at Citizens Advice East End

The first Monday in June marks the start of Volunteers’ Week, where we celebrate the amazing contribution our volunteers make to our services in Hackney, Newham and Tower Hamlets. Almost 85 years ago a group of people got together to help their neighbours and communities with the impact of the Second World War. This was […]

27 May 2024 – Spring bank holiday closure

Our services are closed on Monday 27 May for the Spring bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

Citizens Advice East End is recruiting a finance trustee

Our active and dedicated trustee board are now looking to recruit a finance trustee. You will lead the board’s finance sub-committee, and work with our experienced finance manager to scrutinize CAEE’s finances. Applications for this vital role close at 23:59 on 30 June 2024. Good finance, accounting and/or treasury experience is essential. If you are […]

6 May 2024 – early May bank holiday closure

Our services are closed on Monday 6 May for the early May bank holiday, and resume as normal on Tuesday 7 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

18 April 2024 – planned closure

Our services are closed on Thursday 18 April 2024 for staff training. We resume our advertised services as normal on Friday 19 April 2024.

Services over the 2023 festive season

You can find important information here about our services over the festive period. Our offices will be closed over Christmas, and will reopen in the new year. For self-help advice online, visit the national Citizens Advice site. We wish you a merry Christmas and a happy new year! Services in Hackney Our last day of […]