Our call-back line for Newham residents will be closed on Monday 9 March for essential works. Our other services continue as normal. The call-back line reopens again on Monday 16 March at 10:00 AM. We apologise for the inconvenience. You can find out about other agencies that offer advice and support to residents of Newham.
Citizens Advice East End is an independent charity operating as part of the national Citizens Advice network. We are one of London’s largest providers of free, impartial advice, serving our communities across Hackney, Newham, and Tower Hamlets. Last year alone, we supported over 9,000 clients, assisting with more than 34,000 issues including housing, employment, welfare […]
Find out about our services over the festive period. Hackney Citizens Advice services Our last drop-in session at the Hackney Service Centre takes place on Friday 19 December 2025 from 09:00. Our first drop-in session of 2026 takes place at the Hackney Service Centre on Monday 5 January 2026 from 09:00. Our office in Mare […]
Our services in Hackney, Newham and Tower Hamlets are closed for the Bank Holiday on Monday 25 August 2025. We hope you enjoy the long weekend!
We are recruiting full-time adviser/caseworkers. These roles will support the delivery of high-quality, client-focused advice across a range of areas, including welfare benefits, debt, housing, employment, and immigration (depending on experience and service requirements). Request a job pack no later than 5pm on Friday 15 August 2025 by emailing recruitment@eastendcab.org.uk. Applications close at 12 noon […]
Our services are closed on Monday 26 May for the late spring bank holiday. We re-open as normal on Tuesday. We hope you have an enjoyable bank holiday weekend.
We are looking for a full-time Training and Development Manager. This is a key position to ensure that Citizens Advice East End recruits & develops its paid staff and volunteers to meet the changing advice needs of our clients. Request a job pack by Monday 19 May 2025 by emailing recruitment@eastendcab.org.uk. Applications close at 11:59 […]
Our services in Hackney, Newham and Tower Hamlets are closed for the Easter Holidays from Friday 17 April 2025. We reopen as normal from Tuesday 22 April. In Hackney, our team will be at the Hackney Service Centre at 1 Hillman Street, E8 1DY on Wednesday 23 April from 9:00 AM. In Newham, our lines […]
We are thrilled to announce that our Tower Hamlets Mayor’s Community Grant-funded project for tackling the cost of living has been honoured with the Cabinet Office Government Grants Management Function award in the Citizens’ Impact Category! This prestigious award was presented to Tower Hamlets Council on Wednesday evening 26 March. Through five impactful projects, voluntary […]
Our phone service is open Monday mornings from 10AM on 17 March 2025 and every Monday thereafter, except for bank holidays. Our drop in service in Newham is closed until further notice. If you have a pre-booked appointment with an adviser, these continue as normal. We have very high demand on our service. We’ve put […]
