Citizens Advice Newham

Information about our services

For up to date information about our services in Newham, call 020 3855 4472 at any time.

We do not offer a drop-in service at our Star Lane office. Book a call-back by calling 020 3855 5233 every Monday morning at 10:00AM except public holidays.

Contact us

Our team in Canning Town offers a phone-in service every Monday morning between 10:00 AM and 10:30 AM. Call 020 3855 5233 (except public holidays).

Advice appointments

We cannot offer same-day appointments. One of our assessors will call you back to carry out an initial assessment, and may book you an appointment where we can help. Our service is in very high demand and we are not able to see everyone.

If you can’t call our office, you can write to Citizens Advice Newham, the Hub, 123 Star Lane, Canning Town, London, E16 4PZ, and we’ll get in touch.

More ways to book an appointment with an adviser

If you are a parent or carer of a child in Newham, you can arrange an appointment by visiting one of the following family hubs and children’s centres:

Kay Rowe Children’s Centre, Osborne Road, E7 0PH
Sheringham Nursey & Family Hub @ Manor Park Community Children’s Centre, Sheringham Avenue, E12 5PB
Family Hub @ East Ham Library, 328 Barking Road, E6 2RT
Family Hub @ Shipman Youth Zone, 340 Prince Regent Lane, E16 3JH

Please visit your local family hub reception for details about accessing this service.

If you are a patient of Manor Park Surgery and are a registered patient of the Newham transitional team, your surgery can arrange an appointment. Enquire at Manor Park Surgery, 30 Church Road, London E12 6AQ.

More advice and support

Find out more about other agencies that offer advice and support to residents of Newham.