18 April 2024 – planned closure
Our services are closed on Thursday 18 April 2024 for staff training. We resume our advertised services as normal on Friday 19 April 2024.
Category: Newham
Services over the 2023 festive season
You can find important information here about our services over the festive period. Our offices will be closed over Christmas, and will reopen in the new year. For self-help advice online, visit the national Citizens Advice site. We wish you a merry Christmas and a happy new year! Services in Hackney Our last day of […]
Changes to our telephone service
In March 2020, we introduced a East End-wide telephone advice line to support our clients during the pandemic when our offices were closed. This service is in very high demand, and we regret that many callers are not able to get appointments with us. From 2 October 2023, we are closing our East End-wide telephone […]
Services over the 2022 festive season
Our AdviceLine service is open until 4pm on Thursday 22nd December. To speak to an adviser, call 020 3855 4472. Our Tower Hamlets office is open for enquiries from 9:30am to 1pm on 19th, 20th and 21st December. The office is closed from Thursday 22nd December and reopens on Tuesday 3rd January 2023 at 9.30am. […]
Services for the long bank holiday, 2 and 3 June 2022
We are closed over the long bank holiday weekend from 2 June to 5 June. Our services restart on Monday 6 June. Our Advice Line on 020 3855 4472 is open from 10 AM on 6 June.