Citizens Advice East End is an independent charity operating as part of the national Citizens Advice network. We are one of London’s largest providers of free, impartial advice, serving our communities across Hackney, Newham, and Tower Hamlets. Last year alone, we supported over 9,000 clients, assisting with more than 34,000 issues including housing, employment, welfare […]
Find out about our services over the festive period. Hackney Citizens Advice services Our last drop-in session at the Hackney Service Centre takes place on Friday 19 December 2025 from 09:00. Our first drop-in session of 2026 takes place at the Hackney Service Centre on Monday 5 January 2026 from 09:00. Our office in Mare […]
Our services in Hackney, Newham and Tower Hamlets are closed for the Bank Holiday on Monday 25 August 2025. We hope you enjoy the long weekend!
Our services are closed on Monday 26 May for the late spring bank holiday. We re-open as normal on Tuesday. We hope you have an enjoyable bank holiday weekend.
Our phone service is open Monday mornings from 10AM on 17 March 2025 and every Monday thereafter, except for bank holidays. Our drop in service in Newham is closed until further notice. If you have a pre-booked appointment with an adviser, these continue as normal. We have very high demand on our service. We’ve put […]
We’re experiencing very high demand on our services after the new year, and we are not able to hold weekly drop-ins. Please check the website for information about our drop-ins. There is no drop-in service on 21 January 2025.
Demand for our service is very high and we have very few appointments left before the end of the year. Our last day of telephone service is 16 December 2024. Our lines will open again in January 2025. Our last drop-in of the year is on 3 December 2024 at our Star Lane office from […]
Our services in Newham, including our office in Star Lane will be closed from Monday 11 November 2024 to Tuesday 12 November 2024 inclusive. We will reopen as normal from 18 November. During this time will will not be able to offer our call-back service, or drop-ins at the Hub, 123 Star Lane, Canning Town. […]
We’re delighted to share the news that our application for a grant from Independent Age to help older people experiencing financial hardship was successful. We are one of 19 organisations that have received a grant from Independent Age. This grant is from a £3.1 million fund that they set up to give to charities that […]
Our office in Star Lane will be closed from 30 September 2024. We will reopen as normal from 15 October. During this time, our back line will continue as normal on Mondays from 10:00AM to 11:00AM. Call 020 3855 5233 for more information or to request a call back.
