At our offices in Whitechapel, our last day of drop-in services is 11 December 2024. Our drop-in there is closed from 16 December 2024 and we re-open as normal on 6 January 2025. Our outreaches continue until 20 December, and we are seeing clients with existing, pre-booked appointments. We can no longer take new clients […]
Our services are closed on Monday 26 August for the Summer bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.
Our services are closed on Thursday 18 April 2024 for staff training. We resume our advertised services as normal on Friday 19 April 2024.
David Ross JP stood down after 6 years as chair of the Trustee Board. We’d like to thank David for his commitment and dedication to the aims and principles of Citizens Advice East End. David will continue serving as a trustee. Succeeding David, Muddassar Ahmed became chair of the Trustee Board in December 2023. Muddassar […]
In March 2020, we introduced a East End-wide telephone advice line to support our clients during the pandemic when our offices were closed. This service is in very high demand, and we regret that many callers are not able to get appointments with us. From 2 October 2023, we are closing our East End-wide telephone […]
