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Services over the 2021 festive season

Because of the ongoing Covid-19 pandemic, we are offering a telephone only service. To speak to an adviser, call 020 3855 4472 between 10am and 4pm, Monday to Friday, except public holidays.

Our lines will be closed for the festive season from 4pm on 24 December through to 10am on 29 December. We are offering a limited service for urgent callers from 10am to 1pm on 29, 30, and 31 December.

Our lines will close from 1pm on 31 December for the New Year holiday, and our regular telephone services will resume from 10am on 4 January 2022.

We wish everyone a happy festive season!