On Friday 3rd April and Monday 6 April, our services in Hackney, Newham and Tower Hamlets are closed. In Hackney, our first drop-in after Easter is Wednesday 8 April from 9:00AM at the Hackney Service Centre, 1 Hillman Street, E8 1DY. In Newham, our callback line reopens after Easter on Monday 13 April from 10:00AM. […]
Our call-back line for Newham residents will be closed on Monday 9 March for essential works. Our other services continue as normal. The call-back line reopens again on Monday 16 March at 10:00 AM. We apologise for the inconvenience. You can find out about other agencies that offer advice and support to residents of Newham.
Find out about our services over the festive period. Hackney Citizens Advice services Our last drop-in session at the Hackney Service Centre takes place on Friday 19 December 2025 from 09:00. Our first drop-in session of 2026 takes place at the Hackney Service Centre on Monday 5 January 2026 from 09:00. Our office in Mare […]
Our services in Hackney, Newham and Tower Hamlets are closed for the Bank Holiday on Monday 25 August 2025. We hope you enjoy the long weekend!
Our services are closed on Monday 26 May for the late spring bank holiday. We re-open as normal on Tuesday. We hope you have an enjoyable bank holiday weekend.
Our phone service is open Monday mornings from 10AM on 17 March 2025 and every Monday thereafter, except for bank holidays. Our drop in service in Newham is closed until further notice. If you have a pre-booked appointment with an adviser, these continue as normal. We have very high demand on our service. We’ve put […]
Our drop-in service at the Hackney Service Centre is closed on Friday 14 February 2025 for staff training and development. Our service reopens as normal on Wednesday 19 February 2025.
We’re experiencing very high demand on our services after the new year, and we are not able to hold weekly drop-ins. Please check the website for information about our drop-ins. There is no drop-in service on 21 January 2025.
At our offices in Whitechapel, our last day of drop-in services is 11 December 2024. Our drop-in there is closed from 16 December 2024 and we re-open as normal on 6 January 2025. Our outreaches continue until 20 December, and we are seeing clients with existing, pre-booked appointments. We can no longer take new clients […]
Demand for our service is very high and we have very few appointments left before the end of the year. Our last day of telephone service is 16 December 2024. Our lines will open again in January 2025. Our last drop-in of the year is on 3 December 2024 at our Star Lane office from […]
