Our drop-in service at the Hackney Service Centre at 1 Hillman Street, E8 1DY will be closed for staff training on Friday 13 September 2024. We regret the inconvenience. The service is open as usual from 9:30am on Wednesday 11 September, and reopens the following week on Wednesday 18 September.
To help ensure our service is available to as many people as possible in Newham, we’re making some changes to our services for September. From September 9 2024, we will only be open for drop-ins on Tuesdays. On Mondays you can call us on 020 3855 5233 and leave a message. Lines are open Mondays […]
Our services are closed on Monday 26 August for the Summer bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.
We’re withdrawing our telephone service in Newham from the beginning of July 2024. Since the beginning of the year we’ve been receiving more and more calls, now over 600 a day. This is far more calls that our volunteer-supported service in Newham can handle, and we’re sorry that many callers will have been disappointed and […]
Our services are closed on Monday 27 May for the Spring bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.
Our services are closed on Monday 6 May for the early May bank holiday, and resume as normal on Tuesday 7 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.
Our services are closed on Thursday 18 April 2024 for staff training. We resume our advertised services as normal on Friday 19 April 2024.
You can find important information here about our services over the festive period. Our offices will be closed over Christmas, and will reopen in the new year. For self-help advice online, visit the national Citizens Advice site. We wish you a merry Christmas and a happy new year! Services in Hackney Our last day of […]
In March 2020, we introduced a East End-wide telephone advice line to support our clients during the pandemic when our offices were closed. This service is in very high demand, and we regret that many callers are not able to get appointments with us. From 2 October 2023, we are closing our East End-wide telephone […]
We launched a face to face reception in August 2023 at the Hackney Service Centre, 1 Hillman Street, London, E8 1DY. If you live, work or study in Hackney, you can drop by on Wednesdays and Fridays from 10:00am to 1:00pm to speak to a member of the team.
