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10 March 2020: Covid-19 Coronavirus Update

Service update:

Citizens Advice East End is still unaffected and our Services continues unchanged.

Our Contingency plans:

In the event that we are unable to deliver some services, we may offer alternative support by phone or email.

Any change to our services will be shared on our Website –

The symptoms of the Virus are similar to a normal flu:

  • A cough
  • A temperature
  • Shortness of breath

We encourage all clients to wash hands often to limit the risk of spreading the virus. See the NHS guidance on Covid-19 for up to date information and guidance.

If you feel unwell – Call NHS 111 for help.

Please DO NOT attend our services in person if you are unwell as we may ask you to leave to protect other clients and our staff.

For advice you can call:

The National Citizens Advice helpline on 0344 411 1444