At our offices in Whitechapel, our last day of drop-in services is 11 December 2024. Our drop-in there is closed from 16 December 2024 and we re-open as normal on 6 January 2025. Our outreaches continue until 20 December, and we are seeing clients with existing, pre-booked appointments. We can no longer take new clients […]
Demand for our service is very high and we have very few appointments left before the end of the year. Our last day of telephone service is 16 December 2024. Our lines will open again in January 2025. Our last drop-in of the year is on 3 December 2024 at our Star Lane office from […]
Our services in Newham, including our office in Star Lane will be closed from Monday 11 November 2024 to Tuesday 12 November 2024 inclusive. We will reopen as normal from 18 November. During this time will will not be able to offer our call-back service, or drop-ins at the Hub, 123 Star Lane, Canning Town. […]
We’re delighted to share the news that our application for a grant from Independent Age to help older people experiencing financial hardship was successful. We are one of 19 organisations that have received a grant from Independent Age. This grant is from a £3.1 million fund that they set up to give to charities that […]
Our office in Star Lane will be closed from 30 September 2024. We will reopen as normal from 15 October. During this time, our back line will continue as normal on Mondays from 10:00AM to 11:00AM. Call 020 3855 5233 for more information or to request a call back.
Our drop-in service at the Hackney Service Centre at 1 Hillman Street, E8 1DY will be closed for staff training on Friday 13 September 2024. We regret the inconvenience. The service is open as usual from 9:30am on Wednesday 11 September, and reopens the following week on Wednesday 18 September.
To help ensure our service is available to as many people as possible in Newham, we’re making some changes to our services for September. From September 9 2024, we will only be open for drop-ins on Tuesdays. On Mondays you can call us on 020 3855 5233 and leave a message. Lines are open Mondays […]
Our services are closed on Monday 26 August for the Summer bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.
We’re withdrawing our telephone service in Newham from the beginning of July 2024. Since the beginning of the year we’ve been receiving more and more calls, now over 600 a day. This is far more calls that our volunteer-supported service in Newham can handle, and we’re sorry that many callers will have been disappointed and […]
Our services are closed on Monday 27 May for the Spring bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.
