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Category: News

Our AGM is on Monday 2nd December 2024

EAST END CITIZENS ADVICE BUREAUX Annual General Meeting Notice is hereby given that the annual general meeting of East End Citizens Advice Bureaux will be held on Monday 2nd December 2024 at 8:30pm – 9:30pm. Anyone over the age of 18 who lives or works in Greater London or who is interested in furthering the […]

Newham office temporary closure, 11 to 12 November 2024

Our services in Newham, including our office in Star Lane will be closed from Monday 11 November 2024 to Tuesday 12 November 2024 inclusive. We will reopen as normal from 18 November. During this time will will not be able to offer our call-back service, or drop-ins at the Hub, 123 Star Lane, Canning Town. […]

Citizens Advice East End announces funding from Independent Age

We’re delighted to share the news that our application for a grant from Independent Age to help older people experiencing financial hardship was successful. We are one of 19 organisations that have received a grant from Independent Age. This grant is from a £3.1 million fund that they set up to give to charities that […]

Newham office temporary closure from 30 September 2024

Our office in Star Lane will be closed from 30 September 2024. We will reopen as normal from 15 October. During this time, our back line will continue as normal on Mondays from 10:00AM to 11:00AM. Call 020 3855 5233 for more information or to request a call back.

Our Hackney service is closed on 13 September 2024

Our drop-in service at the Hackney Service Centre at 1 Hillman Street, E8 1DY will be closed for staff training on Friday 13 September 2024. We regret the inconvenience. The service is open as usual from 9:30am on Wednesday 11 September, and reopens the following week on Wednesday 18 September.

Our Newham service is changing from 9 September 2024

To help ensure our service is available to as many people as possible in Newham, we’re making some changes to our services for September. From September 9 2024, we will only be open for drop-ins on Tuesdays. On Mondays you can call us on 020 3855 5233 and leave a message. Lines are open Mondays […]

26 August 2024 – Summer bank holiday closure

Our services are closed on Monday 26 August for the Summer bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

Newham service changes

We’re withdrawing our telephone service in Newham from the beginning of July 2024. Since the beginning of the year we’ve been receiving more and more calls, now over 600 a day. This is far more calls that our volunteer-supported service in Newham can handle, and we’re sorry that many callers will have been disappointed and […]

Celebrating Volunteering at Citizens Advice East End

The first Monday in June marks the start of Volunteers’ Week, where we celebrate the amazing contribution our volunteers make to our services in Hackney, Newham and Tower Hamlets. Almost 85 years ago a group of people got together to help their neighbours and communities with the impact of the Second World War. This was […]

27 May 2024 – Spring bank holiday closure

Our services are closed on Monday 27 May for the Spring bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.