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Posts by: Florence Acen

January Update Newham Citizens Advice

We’re experiencing very high demand on our services after the new year, and we are not able to hold weekly drop-ins. Please check the website for information about our drop-ins. There is no drop-in service on 21 January 2025.

Newham Citizens Advice Services in December (updated)

Demand for our service is very high and we have very few appointments left before the end of the year. Our last day of telephone service is 16 December 2024. Our lines will open again in January 2025. Our last drop-in of the year is on 3 December 2024 at our Star Lane office from […]

Newham office temporary closure, 11 to 12 November 2024

Our services in Newham, including our office in Star Lane will be closed from Monday 11 November 2024 to Tuesday 12 November 2024 inclusive. We will reopen as normal from 18 November. During this time will will not be able to offer our call-back service, or drop-ins at the Hub, 123 Star Lane, Canning Town. […]

Newham office temporary closure from 30 September 2024

Our office in Star Lane will be closed from 30 September 2024. We will reopen as normal from 15 October. During this time, our back line will continue as normal on Mondays from 10:00AM to 11:00AM. Call 020 3855 5233 for more information or to request a call back.

Our Newham service is changing from 9 September 2024

To help ensure our service is available to as many people as possible in Newham, we’re making some changes to our services for September. From September 9 2024, we will only be open for drop-ins on Tuesdays. On Mondays you can call us on 020 3855 5233 and leave a message. Lines are open Mondays […]

Newham service changes

We’re withdrawing our telephone service in Newham from the beginning of July 2024. Since the beginning of the year we’ve been receiving more and more calls, now over 600 a day. This is far more calls that our volunteer-supported service in Newham can handle, and we’re sorry that many callers will have been disappointed and […]