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Category: Services

Services over the 2021 festive season

Because of the ongoing Covid-19 pandemic, we are offering a telephone only service. To speak to an adviser, call 020 3855 4472 between 10am and 4pm, Monday to Friday, except public holidays. Our lines will be closed for the festive season from 4pm on 24 December through to 10am on 29 December. We are offering […]

Free Advice and Assistance for L&Q and Ex-East Thames Housing Tenants

Are you a London and Quadrant (L&Q) or Ex-East Thames Housing Tenant? Are you confused about your finances? Do you have rent arrears? Unpaid bills? Credit Cards? Loans? We can offer free advice and assistance! For an appointment: Call 020 3475 2221 between 9am and 5pm Monday to Friday Email pound@we-are-digital.co.uk Text POUND followed by […]

Service Update September 2020

Citizens Advice East End continue to seen a high demand for our advice and support services from local residents as we continue to work through this pandemic.

2 April 2020: Service Update

Citizens Advice East End have seen a high demand for our support from local residents with employment problems, welfare benefits issues and debt problems, including residents facing challenges to access food provision. Waiting times for support: Our advice@eastendcab.org.uk email advice service – all enquiries are addressed within 24 hours. Our text ‘Help’ to 07860041410 – […]

25 March 2020: Service Update

Due to the Covid-19 virus, Citizens Advice East End has implemented the following temporary changes to protect our service users, volunteers and staff. From Tuesday the 18th March 2020 and until further notice: No face to face advice and support is offered. To access our support you can: Call our Adviceline on 0203 855 4472 […]

18 March 2020: Service Update

Due to the Covid-19 virus, Citizens Advice East End has implemented the following temporary changes to protect our service users, volunteers and staff. From Tuesday the 18th March 2020 and until further notice: No face to face advice and support is offered. To access our support you can: Text us on 07860041446 Email advice@eastendcab.org.uk Anyone […]

16 March 2020: Service Update

Due to the Covid-19 virus, Citizens Advice East End has implemented the following temporary changes to protect our service users, volunteers and staff. From Tuesday the 17th March 2020 and until further notice: No face to face advice and support is offered. Please call our advertised telephone numbers for more information. Anyone with pre-arranged appointments […]

10 March 2020: Covid-19 Coronavirus Update

Service update: Citizens Advice East End is still unaffected and our Services continues unchanged. Our Contingency plans: In the event that we are unable to deliver some services, we may offer alternative support by phone or email. Any change to our services will be shared on our Website – www.eastendcab.org.uk The symptoms of the Virus […]

Services for 2020

We have returned from the festive season and our services are now running as normal. If you need our support or hope to get in contact with us, please see our local pages for your Borough. Happy New Year