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Alternative Advice – Newham

Benefits

Universal Credit helpline: 0800 144 8 444
Call for advice on applying for or to check if you qualify for Universal Credit.

Our Newham Money: 020 8430 2041
Welfare benefits, debt, hardship support, employment. Line open Monday to Friday, 9.00am to 5.00pm
https://www.newham.gov.uk/ournewhammoney

Consumer

Citizens Advice Consumer helpline: 0808 223 1133
Advice on consumer matters: goods & services fraud, contracts, builders, credit/store cards, faulty/counterfeit goods, rogue traders, consumer rights enquiries.
https://www.citizensadvice.org.uk/consumer/

Debt

Debt Free Advice: 0800 808 5700
Debt advice, 7 day a week, 8:00am to 8:00pm

Our Newham Money: 020 8430 2041
Welfare benefits, debt, hardship support, employment. Line open Monday to Friday, 9.00am to 5.00pm
https://www.newham.gov.uk/ournewhammoney

Employment

ACAS: 0300 123 1100
https://www.acas.org.uk/advice

Our Newham Money: 020 8430 2041
Welfare benefits, debt, hardship support, employment. Line open Monday to Friday, 9.00am to 5.00pm
https://www.newham.gov.uk/ournewhammoney

Housing

Shelter: 0344 515 1540 (Newham residents) or 0808 800 4444 (National line)
Housing advice: repairs, council housing, eviction, repossession, deposits, private renting, homelessness. Phone lines open Monday to Friday 9:30am to 6:00pm
https://england.shelter.org.uk/housing_advice

Private Sector Housing Standards: 020 3373 1950
Council service to support people renting privately. Problems when renting privately, disrepair, landlord disputes, overcrowding, unlicensed HMO.

Immigration

eVisa Support
These organisations offer help and support with eVisas:

  • Refugee and Migrant Forum of Essex and London (RAMFEL): 020 7052 5212
  • Migrant Help: 07483 170 100
  • East London Advanced Technology Training (ELATT): 020 7275 6750
  • Indoamerican Refugee and Migrant Organisation: 020 7733 9977
  • New Citizens’ Gateway (NCG)/Barnet Refugees Service: 0208 905 9002

Praxis: 020 7749 7605
Immigration Advice: Wednesdays 2:00pm to 5:00pm and Thursdays 10:00am to 1pm

Welcome Newham: 0800 916 8757
Support for refugees and asylum seekers. To get support, go along to the one-stop shop which takes place at Stratford Library, 3 The Grove, E15 1EL every Thursday 10:00am to 2:00pm

People 60+

Age UK East London: 020 8981 7124
Advice for people 60+. Lines are open Monday to Friday 8:00am to 7:00pm
You can contact the Age UK national advice line on 0800 678 1602