Chair of trustee board

Citizens Advice East End (CAEE), an independent charity that is a member of the Citizens Advice network, is one of the largest providers of free, impartial advice on issues affecting peoples lives in London. We play a vital role in supporting our communities in Hackney, Newham and Tower Hamlets. We are governed and managed locally but with the benefit of being part of the influential national organisation, Citizens Advice.  Last year we supported over 9,000 clients a year and helped them with over 34,000 issues, including housing, employment, welfare benefits, utility bills and debt.  Last year, we helped people using our services to realise £22 million in additional income, debt write-offs or non-financial outcomes. 

We are looking for a new chair of our trustee board as our current chair is reaching the maximum time for which they can serve under the rules governing Citizens Advice East End. We want to appoint a candidate who brings innovative ideas, enthusiasm for our values, and the capacity to make a significant contribution. Ideally, you will live and/or work in one of our three boroughs and be reflective of our communities. 

We encourage applications from anyone with an interest in helping Citizens Advice East End to support our service users and with experience of working in organisational governance structures.  That experience might come from your work on a company’s board of directors, a charity’s trustee board, a school’s governing body, or governance boards in national or local government.  What’s important is that you can help us to be an even more effective trustee board and to support our CEO in their leadership of the organisation. 

You can download the recruitment pack.

To apply, send your CV with a covering letter to james.peters@eastendcab.org.uk  If you would like to discuss this opportunity, feel free to contact James. 

The deadline for applications is Friday, 27 February 2026 at 23:59, however we will review applications on a rolling basis.

Interviews will be held via Microsoft Teams during the first week of March.  Please tell us when you apply if there are any dates when you won’t be available. 

This post is not remunerated but you will be helping Citizens Advice East End to deliver significant impact for the communities we serve.