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Category: Tower Hamlets

Citizens Advice East End announces funding from Independent Age

We’re delighted to share the news that our application for a grant from Independent Age to help older people experiencing financial hardship was successful. We are one of 19 organisations that have received a grant from Independent Age. This grant is from a £3.1 million fund that they set up to give to charities that […]

26 August 2024 – Summer bank holiday closure

Our services are closed on Monday 26 August for the Summer bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

27 May 2024 – Spring bank holiday closure

Our services are closed on Monday 27 May for the Spring bank holiday, and resume as normal on Tuesday 28 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

6 May 2024 – early May bank holiday closure

Our services are closed on Monday 6 May for the early May bank holiday, and resume as normal on Tuesday 7 May. For self-help advice online, visit the Citizens Advice website. We hope you have an enjoyable bank holiday.

18 April 2024 – planned closure

Our services are closed on Thursday 18 April 2024 for staff training. We resume our advertised services as normal on Friday 19 April 2024.

Services over the 2023 festive season

You can find important information here about our services over the festive period. Our offices will be closed over Christmas, and will reopen in the new year. For self-help advice online, visit the national Citizens Advice site. We wish you a merry Christmas and a happy new year! Services in Hackney Our last day of […]

Changes to our telephone service

In March 2020, we introduced a East End-wide telephone advice line to support our clients during the pandemic when our offices were closed. This service is in very high demand, and we regret that many callers are not able to get appointments with us. From 2 October 2023, we are closing our East End-wide telephone […]

Services over the 2022 festive season

Our AdviceLine service is open until 4pm on Thursday 22nd December. To speak to an adviser, call 020 3855 4472. Our Tower Hamlets office is open for enquiries from 9:30am to 1pm on 19th, 20th and 21st December. The office is closed from Thursday 22nd December and reopens on Tuesday 3rd January 2023 at 9.30am. […]

Whitechapel Idea Store service for Tower Hamlets residents

If you live, work or study in Tower Hamlets, you can see one of our advisers at Whitechapel Idea Store, 321 Whitechapel Road, London, E1 1BU on Thursdays between 09.30am and 1.00pm. There is a lot of demand for our services. We will endeavour to see you on the day, but may book an appointment […]