Citizens Advice Hackney
For up to date information about our services in Hackney, call 020 3855 4472 at any time.
Contact us
The Citizens Advice Hackney office is at: 300 Mare Street, London, E8 1HE.
Telephone enquiries: 020 3880 2023.
We currently do not have a drop-in service at our office at 300 Mare Street. Visit the Hackney Service Centre at 1 Hillman Street, London, E8 1DY, Monday (energy advice only), Wednesday or Friday from 9:00am to access our services and see a member of our team. Demand is very high we recommend you arrive early.
Advice appointments
We have pre-booked appointments at the Hackney Service Centre, 1 Hillman Street, London, E8 1DY and at our office at 300 Mare Street, London, E8 1HE.
To book an appointment or call-back, speak to a member of our team at the Service Centre Wednesdays and Fridays from 9:00am to 12:30pm. We can assist around 20 people each session. We have a limited number of appointments and demand is very high. We recommend you get there early.
Energy advice drop-ins
Pop into the Hackney Service Centre, 1 Hillman Street, London, E8 1DY on Mondays from 9:00am to 12:30pm for help with energy bills and welfare benefits.
Other ways to book an appointment with an adviser
For parents with children aged 5 or younger, you can book an appointment with an adviser through your Children’s Centre.
You can book an appointment with an adviser through your child’s school if your child goes to one of the following Hackney schools:
- Clapton Girls’ Academy
- Grazebrook Primary School
- Kingsmead Primary School
- Skinners’ Academy
- St Scholastica’s Catholic Primary School