Citizens Advice Tower Hamlets

For up to date information about our services in Tower Hamlets, call 020 3855 4472 at any time.

Our drop-in service is now closed for the Christmas period.

Contact us

Because of overwhelming demand, our drop-in service is closed from 16 December 2024. Our services re-open as normal on Monday 6 January 2025.

Citizens Advice Tower Hamlets is located in Whitechapel near the East London Mosque.

Find us at: 32 Greatorex Street, London E1 5NP
Telephone (reception): 020 3855 5234
Email: towerhamlets@eastendcab.org.uk

Advice appointments

Citizens Advice Tower Hamlets, 32 Greatorex Street, E1 5NP.

We don’t offer same day appointments.

Face to face assessments are available Monday to Wednesday between 9.30am and 1.00pm
Prebooked appointments ONLY on Thursday and Friday between 9.30am and 3.00pm. There is no walk-in service on Thursday and Friday.

FELDY (Aberfeldy Community Space) 18 Aberfeldy Square, E14 0XA. Face to face appointments are available Wednesdays between 1.00pm and 4.00pm.

There is a very high demand for our service. You can book an appointment in advance.

Call our reception on 020 3855 5234 to book an appointment. You can call Monday to Thursday from 2.00pm to 5.00pm and Fridays from 9.30am to 5.00pm.
Book in person at the office, 32 Greatorex Street, E1 5NP, Monday to Wednesday between 9.30am and 1.00pm.

Information from reception

Information is available from our reception at Citizens Advice Tower Hamlets, 32 Greatorex Street, E1 5NP from Monday to Wednesday 9.30am to 1.00pm. Our receptionist team has a wide range of information available.

Other ways to book an appointment with an adviser

You can book and appointment if any you are a dialysis patient at the Royal London Hospital or if your child attends Marner School.

You will find information at these venues about how to book. Or drop in to our reception at 32 Greatorex Street, Monday to Wednesday 9.30am to 1.00pm.